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Jabra Engage 40 - (Inline Link) USB-C MS Stereo

Jabra Engage 40 - (Inline Link) USB-C MS Stereo
Jabra Engage 40 - (Inline Link) USB-C MS Stereo
Jabra Engage 40 - (Inline Link) USB-C MS Stereo
Jabra Engage 40 - (Inline Link) USB-C MS Stereo
36 mån.gratis
Jabra Engage 40 - (Inline Link) USB-C MS Stereo
Jabra Engage 40 - (Inline Link) USB-C MS Stereo
Jabra Engage 40 - (Inline Link) USB-C MS Stereo
Jabra Engage 40 - (Inline Link) USB-C MS Stereo
1 790,62 kr
+5,97 kr till nästa köp 
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Lager 17 Produktkod 119363 Modell 4099-413-299 Garanti 3 år
AvdelningLjudKategoriHörlurar & headsetJABRAVarumärkeJABRA

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Produktbeskrivning

Meet Jabra Engage 40, the new generation of contact centre headset. The power to improve customer satisfaction is now in your hands. Our Engage+ software delivers intelligent call insights in real time to boost agent performance and enhance customer satisfaction. With innovative speech optimization and hearing protection, along with a powerful 2-microphone system, the overall audio experience is given a massive boost. You’ll be comfortable too, thanks to an ultra-lightweight yet durable design, adaptive fit and comfort-enhancing ear cushions for improved noise isolation. You focus on what matters most. We’ll take care of the rest.

Jabra Engage 40 is a contact centre headset that provides real-time call insights to make every customer your most satisfied customer yet. Designed for both comfort and durability, Engage 40 features a duo of intelligent microphones and a programmable control unit, to make handling calls easier than ever before.

Sounds like satisfaction

With Engage 40, calls have more clarity, and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights. This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

On the ball

A software system that can analyse conversations as they happen? Meet the Engage 40 with innovative Engage+ software, the future of contact centre headsets.Live, on-screen pop-ups give instant feedback, so you can improve your customer’s call experience as it’s happening.Engage+ delivers live guidance on factors affecting your customer’s call experience, including background noise, silence and interruptions. 1Onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.Show me more1 Free software download required. Integrations available for selected platforms.

Double the mic, double the satisfaction

Sound quality can make or break a call. We equipped Engage 40 with not one, but two microphones: One to help you defeat background noise once and for all and the other to keep your voice razor-sharp, enabling accurate speech-to-text capability.Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

A comfortable agent is a happy agent

An uncomfortable agent makes for an awkward call, so we've designed Engage 40 to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.We’ve also popped an innovative maze-shaped pattern on the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the ear, helping you stay relaxed and focused on the needs of your customer. *weight varies for stereo and mono variants

Built for “oops”

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 40 to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Easy listening

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…) With Engage 40’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically ensure that incoming calls are crisp and clear - just another clever feature bringing calm efficiency to every conversation.

Kind on the ears

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 40. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.We’ve included loads of groundbreaking hearing protecting technologies, including: IntelliTone 2.0™, which keeps average noise exposure at a safe level PeakStop™ 105 dB, which prevents sudden loud noises BalancedVoice™, which processes the incoming sound for clearer calls Speech level normalisation, which keeps incoming calls at your preferred volume Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful soundsBecause hearing protection isn’t an afterthought. It’s a lifetime investment.

Your new personal assistant

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.Engage 40 uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue, and focus on your customer - it’s all taken care of.But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*. *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

Crush the conversation

With Engage 40, all the power is at your fingertips. Answer, mute and control the volume of your calls with just a few simple taps. Handling calls has never been this simple.The customisable buttons of the control unit can be integrated with your contact centre and Unified Communications (UC) platforms, including Amazon Connect and Genesys, for efficiency where it matters. Hop between platform screens and control the volume with programmable buttons for speedy call handling. A better call experience for you and the customer has never been so easy.

Friends with everyone

Connecting with your customers is a walk in the park with Engage 40. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. 2With a UC variant certified for Google Meet, Works With Chromebook3 and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected. 2. Software may be needed for configuration. Refer to Jabra.com/platforms for details.

Come back later

Say ‘no’ to costly interruptions with the Engage 40 headset, which sets clear boundaries by showing when you’re busy. A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

How to use

Connect the Jabra Engage 40 to your workstation using the supplied wired interface. Adjust the head‑band and position the ear cushions for a snug but comfortable seal around the ears to maximise noise isolation. Position the boom microphone close to the mouth for optimal pickup and speak in a normal voice. Use the Jabra Engage+ software, if available, to view real‑time call metrics and adjust audio settings.

Recommendations

For best results in busy environments, ensure the ear cushions sit flush to the head to improve passive noise isolation and periodically check for firmware or software updates via Jabra Engage+ to maintain microphone and audio performance.

Höjdpunkter
  • Call centres and customer service agents
  • Office professionals handling frequent calls
  • Remote support and telephony-intensive roles
  • Brand: Jabra
  • Model: Engage 40 (MPN 4099-413-299)
  • Connectivity: Wired
  • Frequency response: 50 – 20,000 Hz
  • Ear coupling: Circumaural
  • Wearing style: Head‑band
  • Weight: 0.144 kg
  • Colour: Black
  • EAN: 5706991026160

Specifikationer

Specifikationer
Anslutningsteknik
Trådbunden
Antal mikrofoner
2
Applikationer som stöds
Engage+;Jabra Direct;Jabra Xpress
Automatisk anslutning
Nej
Automatisk avstängning
Nej
Automatisk volymanpassning
Nej
Bärsätt
Huvudband
Bärväska
Ja
Beamforming
Ja
Benledningssensor
Nej
Bluetooth
Nej
Bluetooth Low Energy (BLE)
Nej
Bluetooth-profiler
SBC
Bredd
167 mm
Bredd (tum)
16.7 cm (6.57")
Brusreducering
Ja
Brusreducering
Ja
Certifierad för Microsoft Teams
Ja
Certifiering
Cisco; Unify; Microsoft Teams; Zoom; Google Meet; Amazon Chime; Works With Chromebook
Clear Voice-teknik
Ja
Daisy chain
Nej
Digital signalbehandling (DSP)
Ja
Djup
167 mm
Djup (tum)
16.7 cm (6.57")
Drifttemperatur (T-T)
14 - 131 °F
Drivenhet
2 cm
Enkel parkoppling
Nej
FM-radio
Nej
Förpackningens bredd
185 mm
Förpackningens djup
50 mm
Förpackningens innehåll
Headset; bärfodral; garanti- och varningsblad
Förpackningshöjd
249 mm
Förvaringstemperatur (T-T)
-5 - 55 °C
Frekvensgång (musikläge)
50 - 20000 Hz
Frekvensgång (samtalsläge)
100 - 14000 Hz
Frekvensomfång hörlurar
50 - 20000 Hz
Fungerar med Amazon Alexa
Nej
Gångjärn i stål
Nej
Garantikort
Ja
Hållbarhetscertifikat
TCO
Handsfree
Nej
HD Voice
Ja
HearThrough
Nej
Höjd
54 mm
Höjd (tum)
5.41 cm (2.13")
Höljesmaterial
Polykarbonat (PC), akrylnitrilbutadienstyren (ABS), silikon, termoplastisk elastomer (TPE)
Hörselskyddsteknik
Jabra PeakStop
Impedans
32 Ω
Laddbart batteri
Nej
Laddningsetui
Nej
Laddställ
Nej
LED-indikatorer
Samtal
Manöverknappar
Volym +, Volym -
Material i öronkuddar
Polyuretan (PU)
Max. ingångseffekt
30 mW
MEMS-mikrofon (mikroelektromekaniskt system)
Ja
Mikrofonavstängning
Nej
Mikrofonfrekvens
100 - 14000 Hz
Mikrofonkänslighet
-38 dB
Multipoint-anslutning
Nej
Musikuppspelning
Ja
Närfältskommunikation (NFC)
Nej
Optimerad för
Microsoft Teams
Öronkoppling
On-ear
Over-the-air-uppdateringar (OTA)
Nej
På-/av-brytare
Nej
Produktfärg
Svart
Pulsmätare
Nej
Rekommenderad användning
Kontor/Callcenter
Renoverad
Nej
Rörelsesensor
Nej
Röstguide
Nej
Röststyrning
Nej
Säkerhetsdatablad
Ja
Skyddsväska
Nej
Snabbladdning
Nej
Telefonboksprofil (PBAP)
Nej
Tryckavlastning i örat
Nej
Typ av bullerdämpning
Passiv
Typ av headset
Binaural
Typ av mikrofon
Bom
Typ av öronkuddar
Konstläderkudde i en storlek
Typ av produkt
Headset
USB Type-C-laddport
Nej
USB-anslutning
Ja
USB-kabellängd
2.4 m
USB-port
USB Typ-C
Vikt
63 g
Virtuellt surroundljud
Nej

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Jabra Engage 40 - (Inline Link) USB-C MS Stereo
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Säljare: UAB KUR LT · Gariūnų g. 57-17, LT-02300 Vilnius, Litauen · Org.nr 303192950 · Momsreg.nr LT100008198612 · Skickas från EU (Litauen)
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